Utilization of a Comprehensive Training Program to Train Patient Navigators in the Effective Delivery of Navigation Services

Presentation Event
2020 National Ryan White Conference on HIV Care & Treatment
Organization
New York City Department of Health and Mental Hygiene
Presenter(s)
Jill Williams, Scarlett Macias, Tyeirra Seabrook, Andre M. Titus Jr.
Description

Care coordination providers in New York City have received comprehensive, multi-day training to develop and enhance skills for the effective delivery of patient navigation services. Training design supports navigation of healthcare and social services, coordination of logistics to support retention in care, adherence support, and viral suppression.

Learning Objectives

  1. Adopt a team approach utilized in the curriculum development, design, and delivery.
  2. Understand the process of collaboration in a jurisdiction and how it applies to education. Describe training and implementation.
  3. Identify lessons learned applicable in grantee jurisdictions to support duplication of training design.

Event Details

2020 National Ryan White Conference on HIV Care & Treatment
Population-Based Approaches for Improving Access, Engagement/Reengagement, and Health Outcomes
15630

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