Electronic Case Management Tracking System: A Tool for Case Managers and Managers

This session will describe the development and implementation of a web-based electronic and administrative tracking system developed for use by clinic case managers. This electronic tracking tool allows case managers to easily view patient data with the overall goal of improving retention in care and adherence to medication.

Learning Objectives

1. Identify benefits of providing case managers with tools to manage their caseloads.
2. Identify key factors to developing an electronic tracking system for case management.
3. Understand the clinic’s electronic tracking system, which incorporates data from multiple sources to help case managers manage their caseload.