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Strategies to Increase Retention in Care Among Diverse Patient Populations

April 2020

Primary Care Development Corporation (PCDC)

Examples of how agencies address bias and stigma in order to improve the patient care experiences of underserved and vulnerable individuals.

Watch Navigating Medical Experiences While Trans and Non-Binary: patients describe negative and positive encounters.

Learning Objectives

  • Explore the interplay between bias and stigma and retention in care of diverse patient populations
  • Discuss how different organizational processes and practices can improve the client care experience 
  • Identify concrete steps ASO/CBOs can take to improve the care experience of the underserved and vulnerable

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Supporting Files

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