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NQC Training of Quality Leaders Guide: Facilitator Manual to Build Capacity of HIV Providers to Lead Quality Management Activities

January 1, 2009

National Quality Center

Guide to build the individual capacity of quality managers and those who direct clinical quality management programs to effectively lead quality improvement activities, including skills building on facilitation and addressing team dynamics. The guide contains:

  • Agenda and detailed facilitator notes
  • Descriptions on interactive exercises
  • Information on quality improvement resources
  • Background information on adult learning theories

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